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Great service as usual
Matthew took great care of us throughout the buying process. This was our first time doing business with this dealership, and he set the bar very high. Very impressed with the focus on customer service, and the team went above and beyond our expectations.
Problem promptly assessed. Appt quickly made and loaner car available. Great experience.
I have to commend the service folks here for their assistance. Especially Ragina Fitz who did everything she could to help us. Our Sprinter CEL came on and we had to limp in. They don't service the Sprinter but made calls to roadside service and to the closest dealer in Richmond that could help. Greatly appreciate the support from the staff while waiting for a tow to RVA. Thanks!
This was a first time service experience for me since I've moved to the Charlottesville VA area. I was impressed with a Saturday appointment where my car was completed by noon when promised. My service advisor kept me informed of the progress and everything was ready when I arrived back with my loaner car.
As always, MB of Charlottesville continues to provide 5 star service. Well done!
Small dealership, but that allows for a more personable experience. Professional vibe, and a place "where everybody knows your name". If you want a new or pre-owned MB or just want to know more about a certain model, I recommend stopping in.
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434-817-3380
Call Now1381 Richmond Road • Charlottesville, VA 22911
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 7:30am-5:30pm
Open Today! Parts: 7:30am-5:30pm