Excellent service experience. Loaner vehicle for 3 hours and my car detailed on exterior before I picked it up. Definitely a step up from most dealers.

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Bill, one of the sales accociates is the best, courteous, knowledgeable and very customer oriented. Will come back!

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Best dealer I've ever been to! Following going through the purchasing process with personable and easy to talk to Duane, I had minor issues with the car. The manager Ron, who is great by the way, was quick to get on the case and Megan and Tiffany in service were truly fantastic! Any possibility of this being a negative experience was eliminated immediately and the issue was resolved in a timely manor. They have most certainly earned a long term costumer and lots of positive word of mouth from me! 🙂

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We were traveling from The Jersey Shore and Sunday night we damaged a tire. Needless to say we were very upset and didn’t know what to do. Mercedes has been very good to us in PA and NJ so we decided to got MB of Charlottesville Monday. WOW! We arrived at 7:30 AM distraught and upset and they took care of us right away. Both Regina and Louis were professional, prompt and put us at ease immediately. They had us on our way quickly so we didn’t miss our next destination. Thanks to the MB Charlottesville team! I’ll ...

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Great service department - like many dealerships, seems to be a lot of turnover in sales staff, but I've always been treated well & love my GLC 300...!

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Purchasing a vehicle here was a great car buying experience. Bill Lyttle was professional and a pleasure to deal with. Service, follow-up and response has been very good as well. Will shop here first for our next vehicle.

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Very attentive and professional service center staff.

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My thanks to William Little and the professional and courteous staff of Mercedes Benz of Charlottesville for making the purchase of my “new” CPO Mercedes , the best car buying experience I have ever encountered .If you are ready for a Mercedes , this is the dealer that makes It stress free and smooth as silk . sit back , relax and ride the wave in your new Benz.

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This place is a great place to buy a new car or truck they have a multiple brands of automobiles and they have been very helpful since I have not been able to check everything out myself and they are still respectful since I have had a stroke and that means a lot in today's world and you treat people as you would want them to treat you

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