My engine light came on exactly one day before I planned to return home after vacationing nearby. I was 400+ miles away from home and was afraid they would not be able to help on such short notice. Not too mention there was also a tornado warning in effect and I was afraid that the area may lose power and be forced to close early. Despite my concerns & slight panic, Meagan and the lovely young lady who drove me to a nearby mall for a little retail therapy (during a rainstorm) were wonderfully pleasant! I sincerely appreciate the excellent and timely customer service!! Kudos to the Charlottesville Team!! Thank you so very much!!

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The front end of any service is the "face of the franchise", and Megan Apperson does an outstanding job in fulfilling that critical function. Megan is friendly, efficient, very knowledgeable in all aspects of her job, and eager to care for the needs of her customers. Can`t ask for more. This review is based, not on one or two visits, but over years of association which underscores Megan’s consistency in outstanding job performance. Thanks, Megan, especially for my new motor mounts.

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I have several Mercedes and have visited several dealerships to have work done. These guys have been by far the best!!! Megan and Tiffany in service are thorough, flexible, conscientious and extraordinarily pleasant to work with. The service itself has also been superb, they have solved some major issues that other dealerships simply couldn't or wouldn't. Charlottesville is a fair hike for me, but totally worth it......I HIGHLY recommend!!!!

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Muy profesional el trabajo de todos.

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When ever I need work done to my car I go directly to Megan A. She takes great care of me everytime! I couldnt recommend her enough. Trust is very important with my vehicle and I wouldnt choose anyone else. She is always so kind and professional!

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Megan goes above and beyond to give excellent service as always. It’s always a fantastic experience. Would give more stars if I could.

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If you are in the area and need work done I highly recommend Mercedes Benz of Charlottesville. They are professional, reliable and efficient. The staff is amazing , knowledgeable and friendly. Megan Apperson was a delight and very helpful.

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Awesome service. Megan and Regina were super helpful and awesome!

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Came in for a state inspection and tires needed to be checked. Ragina was awesome as my service writer. Megan greeted me and showed me the waiting area. Great customer service! Will return!

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Such great people to work with, would recommend them to anyone! Megan and Ragina are always a delight.

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